Developing first-time managers is not a new challenge, yet the average new manager waits more than four years after taking the role before receiving any formal development. Most are still promoted because of their technical strength, with little preparation for what leading others actually requires.

The impact reaches far beyond the individual. When managers are left to learn through trial and error, poor habits can ripple through their teams, affecting engagement, performance, retention and organisational culture.

In this 60-minute session, we’ll explore what really changes when someone becomes a manager and five practical design elements that can determine whether the transition succeeds. The session includes 25 minutes for discussion.

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